Terms of service
Welcome to Robin & Rose Antiques. By accessing or using this website, you agree to the following Terms of Service. Please read them carefully before making a purchase or using our site.
1. Overview
This website is operated by Robin & Rose Antiques. Throughout the site, “we,” “us,” and “our” refer to Robin & Rose Antiques. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.
2. Eligibility
To use this site, you must be at least 18 years old or have permission from a parent or legal guardian. By using the site, you confirm that you meet these requirements.
3. Product Information
Robin & Rose Antiques sells vintage and antique items. Each piece is unique and may show signs of age, use, or minor imperfections. We do our best to describe and photograph each item accurately. Colors may vary slightly due to lighting or screen differences.
By purchasing from us, you acknowledge that vintage items may not be in perfect condition and agree to review all photos and descriptions before checkout.
4. Pricing and Availability
We reserve the right to modify prices, update product information, or discontinue items at any time. All items are sold on a first-come, first-served basis. Adding an item to your cart does not reserve it.
5. Orders and Payment
When you place an order, you agree to provide current, complete, and accurate payment and shipping information. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or misuse.
All payments are processed securely through Shopify or approved payment gateways. We do not store full credit card details.
6. Shipping
We offer domestic (and international, where applicable) shipping. Shipping costs and estimated delivery times are shown at checkout.
Once a package is transferred to the shipping carrier, we are not responsible for delays, lost packages, stolen packages, or delivery issues. If a problem occurs, we can provide information to help you file a claim with the carrier.
7. Returns and Refunds
All sales are final. Due to the unique nature of antique and vintage items, we do not accept returns, exchanges, or cancellations.
If an item arrives damaged, you must contact us within 48 hours of delivery with photos and your order number. Please review our full Refund Policy for details.
8. Accuracy of Information
We make every effort to keep our site information accurate, but we are not responsible for typographical errors, outdated details, or technical inaccuracies. We reserve the right to correct or update information at any time.
9. Prohibited Uses
You may not use the site or its content for unlawful, harmful, or disruptive purposes. We reserve the right to terminate your access for violating these terms.
10. Intellectual Property
All content on this website, including text, images, graphics, and branding, is the property of Robin & Rose Antiques and may not be copied or used without permission.
11. Third-Party Services
Our site may use third-party tools such as payment processors, analytics, or shipping providers. These parties have their own privacy policies and terms. We are not responsible for third-party practices.
12. Limitation of Liability
Robin & Rose Antiques is not liable for any damages or losses arising from your use of the site or products. Vintage items are purchased “as is,” and you assume responsibility for proper handling and use.
13. Indemnification
You agree to indemnify and hold harmless Robin & Rose Antiques, its owners, and its partners from any claims resulting from your breach of these Terms.
14. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes indicates acceptance.
15. Contact Information
For questions about these Terms of Service, contact us at: